Thank you for your interest in VoiceSense’s SEAL solution
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and Contact Marketing- pinhas@voicesense.com
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SEAL
Speech Enterprise
Analytics Leverage
Personal profiling of your customers,
prospects and employees,
based solely on voice analytics
CONTACT US FOR DEMO

VoiceSense Innovative Technology:

Intonation non-content analysis, fully language independent
Automatic, accurate, validated analysis, patent granted worldwide
Cloud, on-premise and mobile environments


Increased sales

Greater customer satisfaction

Reduced churn

Improved operational efficiency

BENEFITS

Customer Analytics - Marketing:

  • Profile segmented groups of customers
  • Personalize your marketing efforts
  • Evaluate campaigns and customers’ preferences

Customer Analytics - Service:

  • Identify customers at risk of churn
  • Track customer satisfaction trends
  • Collect customer sentiment regarding products and services

Employee Analytics – Assignments & Recruitment:

  • Map employees strengths
  • Draw top performers profiles
  • Evaluate management and sales potential

Employee Analytics – Wellness & Career:

  • Track employees well-being
  • Career planning and employees development
  • Compare team performance & engagement

HOW IT WORKS

1.

Retrieve Meta Data

Customer/employee meta data is retrieved from your CRM/HR DBs
2.

Retrieve Calls

Call recordings are retrieved from your recording system / mobile devices
3.

Analysis

Automatic, fast analysis of thousands of calls
4.

Reporting

Report generation:
  • Sentiment
  • State of mind
  • Personality
  • Well-being